1. Package Terms

• Consultation packages expire after the timeframes stated above. It is the client’s responsibility to ensure follow-up appointments are booked within this period.
• Follow-on package options are available for continued care.

2. Consultation Format

• Consultations are conducted via Zoom.
• Initial consultations may be held in person for clients based in Hampshire, UK.
• Many functional tests can now be completed from the comfort of your home.

3. Test Interpretation

• Interpretation of test results ordered by another doctor or clinic is charged at £50 per test (e.g., DUTCH, GI Effects).
• Alternatively, interpretation is charged at £50 per 15 minutes.

4. Communication & Additional Support

• Brief check-ins and quick email questions between consultations are welcome.
• More extensive support outside scheduled sessions is charged at £50 per 15 minutes.
• If more than 6 months have passed since your last appointment, a follow-up consultation is required before further advice is given.

5. Payments

• All consultations must be prepaid at the time of booking.
• Payment plans are available; please email to discuss options.

6. Cancellation Policy

• Cancellations or rescheduling must be made at least 48 hours before your appointment.
• Cancellations with less than 48 hours’ notice incur a 50% fee.
• Cancellations made within 24 hours or missed appointments incur a 100% fee.
• If you arrive late, the session will still end at the scheduled time.

7. Confidentiality

• Your identity as a client and anything discussed during sessions is strictly confidential.
• Magda Jenkins keeps a secure record of your name, contact details, appointment dates, and health information on a password-protected system.

8. Medical Responsibility

• You are responsible for informing your GP or specialist about any health concerns you may have.
• Please inform your GP of any Nutritional Therapy programme you follow.
• Inform any other complementary practitioners you are working with to avoid overlap or contraindications.
• You must disclose all medical diagnoses, prescription medications, herbal supplements, and over-the-counter products you are taking, as these may influence your plan.
• Failure to disclose medical information may result in contraindications; Magda Jenkins cannot accept liability for complications arising from undisclosed information.

9. When a Consultation Is Required

• If you develop a new condition, new symptoms, or have new test results, please book a consultation. These cannot be reviewed or interpreted via email.

10. Treatment Plan Guidance

• Your plan will include a time frame for review.
• Do not continue recommendations indefinitely; some may no longer be appropriate after the specified period (typically 2–6 weeks unless otherwise noted).
• Nutritional Therapy is highly individualised; results vary from person to person.

11. Scope of Practice

• Nutritional Therapists are not permitted to diagnose or claim to treat medical conditions.
• Nutritional Therapy is not a substitute for professional medical care.

12. Supplements & Functional Testing

• Your practitioner may recommend supplements and/or functional testing as part of your programme.
• Magda Jenkins may receive commission on certain products and services.

13. Professional Standards

• All services are delivered in accordance with the CNHC Code of Conduct and professional standards for Nutritional Therapy.